More Rights for Air Travellers!

At Encore Travel, standing up for travellers has always been a critical part of our mandate. Air travel is particularly prone to disruptions, and delays, cancellations, and lost luggage are unfortunately just a part of the business. That’s why Encore is always thinking ten steps ahead, advising travellers and arrangers of situations as they develop, and taking the initiative to make sure they get where they need to go. Compassionate agents and around-the-clock service means we guarantee that no one gets left behind.

And while we love what we do, we’re thrilled to hear that the Government of Canada has decided to make things easier for us, and, more importantly, for travellers too. Phase 1 of the new Air Passenger Protection Regulations has just recently come into effect, with Phase 2 due in December. These requirements, which demand some much-needed clarity and fairness from airlines, will ensure that both business and leisure travellers will get what they deserve in the event of airport inconveniences. Read more about this wonderful legislation here for more details.

Subscribe to our newsletter to receive educational information on corporate travel management.

Articles by category

About Encore

We provide everything your company needs to intelligently manage corporate travel cost. Focus on what you do best while we manage your corporate travel

Other recent articles:

Sustainability & Travel

Sustainability & Travel

During our fifth quarterly webinar, we invited Marion Chivot-Legris, Head of Sustainability North America at Air France-KLM, to discuss environmental initiatives in the air travel industry, the alignment of stakeholders for a net-zero future, and the role of technology innovation towards these goals. The discussion was conducted by our Strategy Analyst, Fred Gatali. Below we have summarized some of the questions that were asked.

How to Make Your Travel More Environmentally Friendly

How to Make Your Travel More Environmentally Friendly

Since 1970, Earth Day has been celebrated every year on April 22nd. On this day, various initiatives and activities are organized to promote environmental protection. It's a cause close to our hearts at Encore, and we strive to do our part every day. Beyond the...

Our Top 7 Tips for Business Travellers

Our Top 7 Tips for Business Travellers

1. Always use Encore services Is your company a client of Encore? As a traveller, this partnership is also beneficial to you, because we make sure you have everything you need to travel comfortably and safely. We also give you access to exclusive offers, negotiated...