Delta Air Lines

Delta Air Lines' plane

Delta Air Lines is considered to be one of the biggest airline services in the world. Putting emphasis on high quality customer service, the airline built a golden reputation over the years. Here are 7 facts you probably did not know about Delta Air Lines.

  1. So many destinations, so little time!

With 325 destinations (and counting), Delta Air Lines connects you to the world and can fly over 180 million passengers every year to more than 60 countries. Delta operates a fleet of more than 700 aircrafts, that fly 15,000 daily flights. The main hubs are located in Amsterdam, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. In a very close future, the airline plans to announce new international routes to Middle East.

  1. Founding member of the SkyTeam global alliance

Delta participated in the trans-Atlantic joint venture with Air France-KLM and Alitalia. Today, the SkyTeam Airline Alliance is now composed of 20 members airlines, that “give you access to 1,074 destinations worldwide, with more flights and connectivity than ever before.”[1]

  1. Dusting crops before servicing travellers

Delta was founded in 1924, under the name Huff Daland Dusters, and was originally a crop dusting company. The airline started small. Even though the business was highly profitable, the company decided to fly passengers by 1928. They started to fly people in three monoplanes, capable of transporting five passengers each. And that’s how the story began!

  1. A museum of its own

The Delta Air Transport Heritage Museum is located in Atlanta, Georgia, near the airline’s main hub. The museum is housed in two 1940s-era Delta Air Lines maintenance hangars, which were used until the 1960s when the Delta Technical Operations Center. Take a tour and get a chance to:

  • Visit the interactive exhibits and rare artifacts
  • Test cutting-edge technology
  • Organise events in unique spaces
  • Get an insight on the future of aviation

If you have the chance to visit the museum, don’t miss out the gift shop! It’s located within the company’s first Lockheed L-1011.

To learn more: www.deltamuseum.org

  1. Amazing Customer Service

According to Bloomberg, Delta Air Lines is harvesting the fruits from major investments in business travel. With new perks offered in premium cabins and service enhancement in the business class suites, Delta focused its efforts on the customer’s experience. The strategy fostered the loyalty of lucrative business travellers, and important segment for any airline. Quality impacts loyalty, and the amazing level of customer service pays off to the company.[2]

Read our article about the Corporate Travel Experience to know more.

  1. Community Involvement

In addition to offering impeccable service, Delta also gets involved in charitable organizations. The company is committed to the community, and has contributed to the Conservation Fund, Habitat for Humanity, and The Breast Cancer Research Foundation.

  1. Purple is the new black

On May 29, Delta Air Lines revamped its uniforms. In a night, all 60,000 uniformed workers switched to their new outfits. The clothing line has been designed by the American fashion designer Zac Posen. The refreshed attire features shades of purple, red, grey and pink, replacing the former scheme dominated by dark blue. Only pilots will stay in black. The modern line includes suits and dresses “passport plum,” “cruising cardinal” and “groundspeed graphite”. In total, 1.2 million pieces of garments have been distributed to employees.[3]

Do you fly often with Delta Air Lines? What’s your story? We want to know!

Souces:

[1] https://www.skyteam.com/en/about/

[2] https://skift.com/2018/05/08/deltas-investments-pay-off-in-business-traveler-loyalty/

[3] https://skift.com/2018/05/25/delta-air-lines-preps-for-switch-to-snazzy-zac-posen-designed-uniforms/

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